Tenancy Deposit Scheme

What you need to know…

“A tenancy deposit is a sum of money which a landlord may ask a tenant to pay at the start of a tenancy. The landlord holds the money as security against the tenant not meeting their obligations in connection with a tenancy or occupancy arrangement. The tenancy agreement should set out the circumstances in which the deposit may be withheld by the landlord at the end of the tenancy. For example, the landlord may decide to keep some or all of a deposit if it is needed to pay for:

  • damage the tenant has caused to the property
  • cleaning bills if the property has been left in poor condition
  • bills that are left unpaid, for example fuel or telephone bills
  • any unpaid rent.”

The scheme has arisen out of concerns that some private landlords unfairly withhold tenants’ deposits led to provisions in the Housing (Scotland) Act 2006, for The Scottish Government to bring forward regulations for a tenancy deposit scheme in Scotland.

The Tenancy Deposit Schemes (Scotland) Regulations 2011 came into force on 7 March 2011. The Regulations set out the conditions that all schemes must meet before they can be approved by the Scottish Ministers. The scheme is now operational as of 2nd July 2012.

A tenancy deposit scheme is a scheme provided by an independent third party to protect deposits until they are due to be repaid.


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Our 24 hour submission guarantee


To ensure we do not hold up the process we offer all of our customers a 24 hours submission guarantee on all our reports. Our clients will have an online account created for them by us. This is where all reports will be uploaded to and clients can access at the Login tab in the menu. This allows most reports to be submitted in just a few hours of completion.

If for some reason we are unable to provide you with your report within 24 hours we will not charge you a penny for the report that is late. We offer quality, detailed reports with the quickest possible turnaround